Going Postal Over Bad Customer Service: Why Communication is a Lost Art

Common courtesy isn’t so common these days. And that sentiment was on display when I visit my local post office. My experience was a microcosm of why communication is becoming a lost art.

A Cultural Outlook on Behaviors between Asia and North America

Two connecting flights and 29 hours later, I had finally stepped foot in Bangkok, Thailand. While it was my first time in Asia, I wasn’t exactly sure what to expect. Prior, I had done a significant amount of research on everything from what to pack, the weather forecast, must see places all the way...

How to Make Communication More Effective: A Video Recap

  Implementing effective communication strategies can provide great benefit in your professional and personal life. We put together this clip to highlight 5 tips based on one of our top viewed blogs. We would love to hear from you about what other strategies or tips you use to make communication...

Why Communication is the Key to All Successful Business Interaction

Communication is the key to all successful business interaction. And, it’s not always everyone’s strong suit. Sometimes a leader may identify their communication shortfalls while other times they may not even be aware these shortfalls exist. Identifying, then improving communication can improve the...

5 benefits of bringing your dog into the office

Thinking back to the start of my career, I couldn’t imagine the idea of bringing your dog into the office. And no, I’m not all that old! But I’ve noticed a trend over the past few years of seeing dogs in more and more places, especially non-traditional places that didn’t necessarily welcome dogs in...

7 Networking Tips for Introverts 

You are attending a conference and you understand the value in making as many connections as possible. You see others achieve great success using refined networking skills and you want to do the same. But you are an introvert and making friends in a crowd does not come easy for you. What can you do...

Why businesses collect your demographics and personal information

It seems that daily we are asked to take a survey of some sort. Often times, surveys will include some demographic information. Questions such as where you live, where you work, age, ethnicity and average household income are common demographics questions. Why do these questions get asked and what...

How to adapt your behaviors in global culture: A personal story and guide for cross-cultural behavior transition

If you ever went through cultural transition or you are an introvert living in the western culture which promotes extroverted leaders, you perhaps have experienced the pain caused by cross-cultural behavior adaptation.

Appearing today in your workplace: The clash of the motivators

Everyone is driven by different things. The reasons they get up in the morning, and the drive behind everything they do. Each person has their own set of motivators that determine what interests them, what they do for a career and what drives them to their hobbies. These primary drivers make up who...